Frequently Asked Questions
Frequently Asked Questions
Who should I contact with any queries about my child?
All staff can be contacted through the main school number or by email. To direct your enquiry to the most appropriate member of staff, please see below:
For attendance, medical appointments or lost property, please contact Student Services.
For student welfare/general concerns, please contact your child's SAM or Head of Year.
For subject specific concerns or queries about your child's progress, please contact the relevant subject teacher or Head of Year.
Can my child bring a mobile phone to school?
Students are allowed to bring phones to school, however we have a 'no view' policy and they are not permitted to use them in school unless the teacher has allowed it as part of a lesson. If a student is seen looking at or using their phone, it will be confiscated and returned to them at the end of the school day.
What extra-curricular activities do you offer?
We offer a wide variety of extra-curricular clubs for students to join. These can be a great way to make new friends and learn new skills. A list of clubs is available on our website. There is also a homework club in the library after school on Monday and Thursday until 4.15pm.
Will my child be rewarded for their academic progress?
Your child's hard work will be recognised both inside and outside of the classroom. Achievement points will be awarded where their hard work and contribution to learning is above and beyond the level expected. Outside of hte classroom, students will also have the opportunity to gain achievement points through representing the school and their contribution to the school community and school life.
What other support services are offered by the school?
A range of activities and interventions are run and co-ordinated through the Learning Support Centre. Specific programmes target self-esteem, transition, friendship, social skills etc. Interventions are targeted to meet specific needs and may be either 1:1 support or small groups. Students access this support via referral from their Head of Year or teachers in the school. Our pastoral team co-ordinate support for students and families who are working with outside agencies.
We also have a range of support services including the Education Welfare Officer, School Counsellor and the local Police. If you would like more information on any of the support services offered, please contact the school by telephone or email email@example.com
Where does my child go if they are feeling unwell?
If your child feels unwell during a lesson, they should inform their teacher who will give them a note to take to Student Services.
Who do I contact if my child has a medical appointment?
All medical/dental appointments should be made outside of school hours where possible. Please advise Attendance prior to the appointment taking place either by phone, letter or email to firstname.lastname@example.org. Your child will need to sign out at student services before leaving the school site. For safeguarding purposes, we won't allow a child to leave the school site without permission from a parent/carer, unless the parent/carer comes to collect them.
Who do I inform if my child has a medical issue or condition?
Please ensure you inform Attendance and Student Services if your child has an ongoing medical condition which may affect their attendance and provide medical evidence to enable us to support your child. The school may request medical evidence for absences of 5 or more consecutive days or if your child's attendance level becomes a concern.